aleno Help Center

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aleno Help Center

Operative area

Operative area

Find information about the dashboard, calendar, booqIn, seatIn as well as the relatIn and reportIn sections.

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calendar - Weekly Overview

Locking Shifts for Staff

Calendar and daily settings

booqIn - The Reservation Book

Holidays and Special Opening Hours

The Walk-In button

Add Internal Queries

aleno Back-up: Your data secure and accessible

Integration aleno with PMS V1

Reservation creation

Moving reservations between restaurants

Connecting your PMS

Which PMS integrations are available?

How to create a rule

Where will I see information in aleno coming from the PMS?

What happens if I activate a rule?

How can I test a rule?

How to edit a rule?

What happens if a booking gets updated on the PMS?

My rule was automatically paused, now what?

How to manage reservations for multiple restaurants or shifts

Group, linked and shared bookings.

What to do when a reservation is missing in aleno?

Syncing back profile notes from aleno to Protel.

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seatIn - The Graphical Table Plan

Move Reservations Between Rooms

Create a graphical table plan in aleno

Automatic Table Assignment

Reassign Reservations to the terrace area of your table plan at short notice

relatIn - The Guest Data

Data Privacy Policy in Germany, Austria and Switzerland

reportIn - Analyse Reservations

Exporting your data from aleno to Excel