Reservation is a heart of aleno. Creating and managing your reservation is just at here.
How to create a reservation as a restaurant employee:
Creating reservations is possible either from “SeatIn” or “BooqIn” views.
- Go to the date when the reservation should be created.
- Click on the 'New Reservation' button.
- In the input field, add all the customer details you have (First Name, Last Name, Phone, E-mail), which will be automatically added to the new customer profile that will be created.
- Additionally, you can expand the customer profile by clicking the '+' icon to fill out more details (it's not a necessary step).
- If that's a reservation for a recurring customer, you can select the customer profile from the suggestions that will appear after typing in.
- Additionally, you can expand the customer profile by clicking the '+' icon to fill out more details (it's not a necessary step).
- Fill out the reservation details:
- The number of persons per this reservation. When the PAX number is higher, choose the last icon to type in the individual number
- Select the reservation status if needed (by default, it's set to 'confirmed')
- Set the date and time of reservation from here:
- Either select it as a first step (choose the date and the timeslot from the list and start creating a reservation).
- Or start creating a reservation from your current view and adjust it while creating by clicking on the date and time fields in the reservation form.
- The number of persons per this reservation. When the PAX number is higher, choose the last icon to type in the individual number
- Save the reservation
That’s basically it! The newly created reservation is now shown in the reservations list: