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Users / Roles – Permissions Overview

This article provides an overview of all permissions by role.

In aleno, different roles can be assigned – from Account Owner to Viewer. Each role has specific rights and permissions that define access to features and settings.
This overview compares all user roles: which actions are allowed, where restrictions apply, and what can be configured individually per user.

👤 Administration

Function Account Owner Admin Service Viewer
Create other user profiles (Admin, Service, Viewer)
Create other user profiles (Service, Viewer)
Edit/delete profiles (lower levels only)
Transfer Account Owner / manage restaurant ownership
Manage multiple restaurant accounts (e.g. create restaurant groups, merge guest databases)

⚙️ Settings & System

Function Account Owner Admin Service Viewer
Change system settings (widget design, shift settings, capacities, times, emails)
Access to different system areas (Calendar, booqIn, seatIn, relatIn, sellIn, reporting, msgIn) ⚙️ configurable per user ⚙️ configurable per user ⚙️ configurable per user ⚙️ configurable per user

📅 Reservations

Function Account Owner Admin Service Viewer
Create/edit reservations (booqIn/seatIn)
Move reservations
Block shifts and time slots online (lock symbol) ⚙️ configurable per user
View reservations (read-only)
Add Ad-Hoc users when creating/editing (booqIn/relatIn)