Editing a rule allows you to modify the criteria used for automatic reservations. This guide explains how to edit a rule and the impact on existing reservations.
Steps to edit:
- Access the Rule:
- Go to the PMS settings (settings → integrations → PMS settings)
- Select the rule you want to edit by clicking on the pen icon.
- Make adjustments
- Modify the parameters, such as meal plans, shifts or time slots.
- Save the changes.
- Activate the rule
- Activate the rule. This may take several minutes, please don’t close the screen while waiting.
- Effect on existing reservations
- Existing reservations may be updated based on the new criteria.
- Some reservations might be canceled and rebooked to align with the updated rule.
💡 If you changed one of the following fields manually, they will not be updated after a rule change:
- PAX
- selected date
- selected time
- shift
- reservation status
Example: a reservation is automatically created at 18:00 based on the according rule settings.
You change the start time of this reservation to 19:00. The according rule is edited to create reservations at 20:00 and activated again.
The reservation for which you changed the start time, will stay at 19:00. All other existing reservations will be updated to 20:00.