In this article you will find all the necessary templates for your SMS.
- Note that placeholders can potentially have longer content, which would increase the cost.
Example: The placeholder for the last name {{CustomerLastName}} could be short like Ley or long like Von Stuckrad Barre.
-
Avoid unnecessary filler words.
- Empty spaces count as character as well
E.g.:
Hello{{if...}} our lovely guest {{/if}} has less characters than
Hello {{if...}} our lovely Guest {{/if}} -
If a text is to be deleted, enter a space in the empty text field. This is the only way to save the change/deletion of the text.
SMS - Templates
Minimal templates
-
Confirmation SMS - Neutral
Your booking: {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
-
Confirmation SMS - Formal
We confirm your booking for {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
Your {{RestaurantName}} -
Reminder SMS - Neutral
Reminder: Reservation at {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
-
Reminder SMS - Formal
Short reminder: We reserved for you {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
Your {{RestaurantName}}. -
Cancellation SMS - Neutral
Cancellation: Reservation at {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
-
Cancellation SMS - Formal
Your booking for {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. has been cancelled. We apologize.
Your {{RestaurantName}}. -
Dismissed SMS - Neutral
So sorry. We cannot welcome you at {{ReservationStartDate}}, {{ReservationStartTime}} at {{RestaurantName}}.
-
Dismissed SMS - Formal
Unfortunately we cannot welcome you on {{ReservationStartDate}}, {{ReservationStartTime}}. We apologies.
Your {{RestaurantName}}. -
Provisional SMS - Neutral
Provisional Reservation at {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. -
Provisional SMS - Formal
Your booking for {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. ist provisional. -
Credit card is auto-dismissed SMS - Neutral
So sorry. We cannot welcome you at {{ReservationStartDate}} {{ReservationStartTime}} at {{RestaurantName}} due to failed payment. -
Credit card is auto-dismisses SMS - Formal
Unfortunately we cannot welcome you on {{ReservationStartDate}}, {{ReservationStartTime}} due to failed payment.
Yours {{RestaurantName}}. -
Credit card is requested SMS - Neutral
To complete your reservation at {{RestaurantName}}, {{ReservationCreditCardLink}} within {{ReservationCreditCardLinkExpirationTime}} hours.
-
Credit card is requested SMS - Formal
Please {{ReservationCreditCardLink}}within {{ReservationCreditCardLinkExpirationTime}} hours to complete your reservation.
Yours {{RestaurantName}}. -
Sell items is auto-dismissed SMS - Neutral
So sorry. We cannot welcome you at {{ReservationStartDate}} {{ReservationStartTime}} at {{RestaurantName}} due to failed payment.Sell items is auto-dismissed SMS - Formal
-
Unfortunately we cannot welcome you on {{ReservationStartDate}}, {{ReservationStartTime}} due to failed payment.
Yours {RestaurantName}}. -
items are requested SMS - Neutral
To complete your reservation at {{RestaurantName}}, provide your credit card details within {{ReservationCreditCardLinkExpirationTime}} hours.
-
items are requested SMS - Formal
Please provide your credit card details within {{ReservationCreditCardLinkExpirationTime}} hours to complete your reservation.
Yours {{RestaurantName}}.
Detailed templates
Detailed templates may include customer tags too like first name or such. This could spend more than 1 segment.
-
Confirmation SMS - Neutral
Booking confirmation for {{CustomerFirstName}}: {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
Please call us for changes. -
Confirmation SMS - Formal
We confirm your booking at {{RestaurantName}} forMr./Mrs. {{CustomerLastName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
Please call us for changes. -
Reminder SMS - Neutral
Booking reminder for {{CustomerFirstName}}: {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. at {{RestaurantName}}.
Please call for changes. -
Reminder SMS - Formal
Please remind your booking forMr./Mrs. {{CustomerLastName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
Your {{RestaurantName}} -
Cancellation SMS - Neutral
Hi {{CustomerFirstName}}. So sorry, we have to canel your reservation at {{RestaurantName}}, for {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P.
-
Cancellation SMS - Formal
Your booking for Mr./Mrs. {{CustomerLastName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. has been cancelled. We apologize.
Your {{RestaurantName}}. -
Dismissed SMS - Neutral
Hi {{CustomerFirstName}}. So sorry. We cannot welcome you at {{ReservationStartDate}}, {{ReservationStartTime}}.
Your {{RestaurantName}}. -
Dismissed SMS - Formal
Dear Mr./Mrs. {{CustomerLastName}}. Unfortunately we cannot welcome you on {{ReservationStartDate}}, {{ReservationStartTime}}. We apologies.
Your {{RestaurantName}}. -
Provisional SMS - Neutral
Hi {{CustomerFirstName}}. Your booking at {{RestaurantName}}, {ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. is provisional. -
Provisional SMS - Formal
Dear Mr./Mrs {{CustomerLastName}}. Your booking for {{RestaurantName}}, {{ReservationStartDate}}, {{ReservationStartTime}}, {{ReservationPeopleCount}} P. is provisional and only valid after confirmation. -
Credit card is auto-dismissed SMS - Neutral
Hi {{CustomerFirstName}}. We cannot welcome you at {{ReservationStartDate}} {{ReservationStartTime}} at {{RestaurantName}} due to failed payment. So sorry. -
Credit card is auto-dismisses SMS - Formal
Dear Mr./Mrs {{CustomerLastName}}. Unfortunately we cannot welcome you on {{ReservationStartDate}}, {{ReservationStartTime}} due to failed payment.
Yours {{RestaurantName}}. -
Credit card is requested SMS - Neutral
Hi {{CustomerFirstName}}. To complete your reservation at {{RestaurantName}}, {{ReservationCreditCardLink}} within {{ReservationCreditCardLinkExpirationTime}} hours.
-
Credit card is requested SMS - Formal
Dear Mr./Mrs {{CustomerLastName}}. Please provide your credit card details within {{ReservationCreditCardLinkExpirationTime}} hours to complete your reservation.
Yours {{RestaurantName}}. -
Sell items is auto-dismissed SMS - Neutral
Hi {{CustomerFirstName}}. We cannot welcome you at {{ReservationStartDate}} {{ReservationStartTime}} at {{RestaurantName}} due to failed payment. So sorry.Sell items is auto-dismissed SMS - Formal
-
Dear Mr./Mrs {{CustomerLastName}}. Unfortunately we cannot welcome you on {{ReservationStartDate}}, {{ReservationStartTime}} due to failed payment.
Yours {RestaurantName}}. -
items are requested SMS - Neutral
Hi {{CustomerFirstName}}. To complete your reservation at {{RestaurantName}}, {{ReservationCreditCardLink}} within {{ReservationCreditCardLinkExpirationTime}} hours.
So sorry. -
items are requested SMS - Formal
Dear Mr./Mrs {{CustomerLastName}}. Please {{ReservationCreditCardLink}} within {{ReservationCreditCardLinkExpirationTime}} hours to complete your reservation.
Yours {{RestaurantName}}.