1. aleno Help Center
  2. PMS
  3. PMS Automation - reservation creation

What happens if I activate a rule?

Activating a rule triggers the automatic creation of reservations based on the criteria you set. This article explains what happens once a rule is activated.

  • Automatic reservation creation:
    • The system starts creating reservations according to the parameters you defined.
    • Reservations will be created for all present and future hotel bookings that are confirmed.
  • Continuous updates:
    • Any changes in guest bookings, such as date changes or cancellations, will automatically update the corresponding restaurant reservations.

💡 Note that the process of creating reservations may take up to a few hours, as we are checking all non-past hotel bookings. If you don’t see reservations for a booking after you enabled a rule, wait at least a couple of hours to see if it shows up.