Skip to content
English
create Ticket
Go to aleno.me
  • There are no suggestions because the search field is empty.

Set up aleno Pay with Stripe

In this article, you’ll learn how to set up aleno Pay with Stripe, allowing you to handle payments and credit card details directly within aleno.

Prerequisites

Before you start, please make sure that:

  • you have access to your aleno account

  • a Stripe account is available
    (if not, you can create one directly during the setup process)

For contractual details and pricing, please refer to your contract or contact support@aleno.me

Set up aleno Pay with Stripe

Step 1: Open the Stripe integration page

Step 2: Add the integration to aleno

  • Click “Install app”

  • If your user account is the Owner of multiple restaurants, select the restaurant for which you want to set up aleno Pay

  • Click “Next”

  • Confirm the terms and conditions in the following step

Step 3: Set up your Stripe account

  • Connect your existing Stripe account
    or

  • create a new Stripe account directly within the setup process

Setup completed successfully

Once the setup process is completed, aleno Pay is active and ready to use.

You can use aleno Pay, among other things, for:

  • selling Sell Items (e.g. menus, tickets, or events)

  • using the no-show feature with credit card details

Important note on using aleno Pay

To ensure full functionality of aleno Pay and to comply with the guidelines of payment providers, we strongly recommend actively using Sell Items.

With Sell Items, products such as menus or tickets can be sold in advance via shift-based questions in the widget.
This results in:

  • higher commitment from guests

  • better operational planning

  • a significant reduction in no-shows