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PMS Integration – Working with Room Numbers

In this article, we’ll show you how to use room numbers to quickly create or find reservations as part of your PMS integration.

Creating a New Reservation

If a hotel guest wants to book a table at the restaurant, simply enter the room number with a # in front – for example, #301.
aleno will automatically suggest matching hotel bookings for the selected date and room number, including the guest’s name, contact details, length of stay, and booked package.

Now just select the guest profile to create the reservation.
screenshot of aleno backend

 


Finding Existing Reservations

You can also use the room number to search for existing reservations.

Enter the room number with # – either:

  • via the global search (magnifying glass icon in the top right) to search across multiple days:
    screenshot of aleno backend

  • or directly in BooqIn (list view) or SeatIn (table plan), if you already know the date/shift you're looking for:
    screenshot of aleno backend